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FAQs |
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** NEW **
Check
for Storm DSL Availability (click)
The demand for broadband internet access is still growing
rapidly throughout all our service areas. The Storm HighSpeed
| DSL service is one that is formed on strategic partnerships,
enabling us to provide the highest levels of service to you
- our customers.
The advent of ISDN, ADSL, and various cable services has allowed
providers to continue to grow by offering resalable broadband
connectivity. These solutions are very reliable and limited
only to specific areas of coverage with infrastructure in
place.
Of these solutions, versions of ADSL remains the most popular,
offering a cost effective HighSpeed Internet access option
in several population-dense areas of Canada. Although it is
not widely available - especially in the rural areas - this
service remains both reliable and predictable. If you are
looking for information on connectivity in our rural areas,
please contact
us
or visit our HighSpeed Wireless information pages.
The Storm HighSpeed | DSL solution is perfect for small offices
that require high-speed internet access at speeds up to 4
Mbps downstream and up to 800K upstream. Using our GVC
HighSpeed Modem products, you can set up service on an existing
phone line
which can still be used for voice or fax.
Please check our service areas
and/or
contact one of our sales reps today!
|
| |
DSL Home Starter |
DSL Home Advanced |
DSL Home Premium |
BUSINESS
/ CORPORATE |
DSL
3 Meg Starter |
DSL
3 Meg Corporate |
DSL
6 Meg Starter |
DSL
6 Meg Corporate |
DSL Enterprise |
|
| Monthly Cost |
$32/mth |
$37/mth |
$60/mth |
$55/mth |
$85/mth |
$89/mth |
$135/mth |
$299/mth |
| Special Annual Contract Offer (Paid in Advance) |
$24.95/mth for first 3mth, then $32/mth |
$29.95/mth for first 3mth, then $37/mth |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
| Modem Rental |
$10/mth |
$10/mth |
$10/mth |
$10/mth |
$10/mth |
$10/mth |
$10/mth |
included |
| Modem Purchase |
$125 |
$125 |
$125 |
$125 |
$125 |
$125 |
$125 |
- |
Modem
Sale!
*limited time |
$99.95 |
$99.95 |
$99.95 |
$99.95 |
$99.95 |
$99.95 |
$99.95 |
- |
|
| Onetime
Setup* |
-none-
|
-none-
|
-none-
|
-none- |
-none- |
-none- |
-none- |
$300 |
| Onsite Storm Setup* |
$130 |
$130 |
$130 |
$250 |
$250 |
$250 |
$250 |
$450 |
|
| Speed Download |
up to
3Meg |
up to
3Meg |
up to
5Meg |
up to
3Meg |
up to
3Meg |
up to
6Meg |
up to
6Meg |
up to
6Meg |
| Speed Upload |
up to
800k |
up to
800k |
up to
800k |
up to
800k |
up to
800k |
up to
800k |
up to
800k |
up to
800k |
| Static IP** |
static available at $10/mth |
static available at $10/mth |
static available at $10/mth |
dynamic
IP only |
1
static |
dynamic
IP only |
1
static |
8 static |
| Domain Name** |
No |
No |
No |
No |
Yes |
Yes |
Yes |
Yes |
| Web Hosting** |
5Meg |
5Meg |
5Meg |
- |
15Meg |
15Meg |
15Meg |
15Meg |
| Emails (self administered) |
No |
No |
No |
No |
Yes |
Yes |
Yes |
Yes |
| Emails Addresses |
1 |
5 |
5 |
5 |
25 |
10 |
50 |
50 |
| Email Anti-Spam |
avail. |
avail. |
avail. |
avail. |
avail. |
avail. |
avail. |
avail. |
| Unlimited email aliasing |
No |
No |
No |
No |
Yes |
Yes |
Yes |
Yes |
| Always On Internet Access
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Dialup Backup |
10hrs |
120hrs |
120hrs |
10hrs |
120hrs |
120hrs |
120hrs |
120hrs |
| Monthly throughput |
50GB |
100GB |
unlimited |
20GB |
20GB |
50GB |
100GB |
200GB |
| Additional throughput |
$1/GB |
$1/GB |
N/A |
$1/GB |
$1/GB |
$1/GB |
$1/GB |
$1/GB |
|
| Data Cap Blocks |
| ADD Extra GB to existing cap |
Cost |
GB |
per Gig |
| Datacap 25GB |
$20.00/mth |
25GB |
$0.80 |
| Datacap 50GB |
$35.00/mth |
50GB |
$0.70 |
| Datacap 100GB |
$60.00/mth |
100GB |
$0.60 |
| Datacap 200GB |
$100.00/mth |
200GB |
$0.50 |
| |
* Clients paying by Visa, M/C, Amex, or Automatic Withdrawal
will be billed monthly and will be given notification
via e-mail. Clients paying by cheque will be invoiced
via e-mail.
**
Static IPs for corporate accounts can be arranged
by contacting your sales account person.
For
website hosting, if you
are hosting a website with a corporate/business package,
you will need to also fill out the forms for the Storm
WebHosting - please mention within the comment box,
you have "hosting included in your package",
but you will still need to specify your domain information.
If
you are registering a .com, .net or .org domain name,
there is an additional fee of $15 per year. For .ca domains,
the charge is $35 per year. Please contact
us for more details.
|
FAQs
1.
Who can get this service? Where is it available?
2.
Who can not have this service?
3.
How does the service work?
4.
When I'm online can I use my phone?
5.
What do you get with the service?
6.
Can I pay extra to have a Static IP instead of a Dynamic IP?
7.
Is there an installation charge?
8.
Is there a self install option?
9.
If I were to sign up for Storm HighSpeed access, must I rent
or buy a Storm modem?
10. Do I need line filters? And how many DSL line filters
do I need?
|
1. Who can get this service? Where is it
available?
Anyone in Ontario or Quebec where DSL service exists. Please call our
sales department and we will verify your phone number through the Bell
Nexxia database.
2. Who can NOT get this service?
This service is not available to people outside a DSL
line upgrade (at the central office) provided by Bell
Canada (ie. you may have a phone line with dial-up but
the technology has not been upgraded in your area for
DSL yet). Additionally, a customer using a Sprint and/or
AT&T line must get a letter from AT&T/Sprint stating
that they will allow the service to be on the line. Please
contact us for more details.
3. How does the service work?
The service is provided through your phone line, yet does
not block your phone line. You dial into our server with
a user name and password, to access the web or your email.
4. When I'm online can I use my phone?
Yes.
5. What do you get with the service?
The package includes unlimited time online, 5 emails,
and a 5 meg web directory. There is also 10 hours of regular
dial up internet access included. The service comes with
one dynamic IP.
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6. Can I pay extra to have a Static IP
instead of a Dynamic IP?
Yes you can. Static IP's are now available to residential
clients for an additional $25/mth. For specific details,
please contact someone in our sales department.
7. Is there an installation charge?
Yes. To have one of our technicians install the modem
and service for you at your home there is a charge of
$130. If you would like to do it yourself (self install),
there is no charge.
8. Is there a self install option?
Yes. You can install the modem yourself, for no cost.
We courier the modem to you within 5-6 business day, however,
we will not provide you with technical assistance to install
it.
9. If I were to sign up for Storm HighSpeed
access, must I rent or buy a Storm modem?
No. You can have your own DSL HighSpeed modem, but please
contact us to see if it is compatible (ie. we don't support
USB modems).
10.
Why do I need filters? and how many DSL line filters do
I need?
Filters
are often required by DSL Users at each telephone outlet
where a phone is to be used. They may be purchased for
$6.90 tax included at Storm's offices. Please contact
us for more details
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